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    Returns & Shipping

    Canada
    Standard Shipping within Canada will take up to 3-6 business days
    Express Shipping within Canada will take up to 1-3 business days
     
    United States 
    Standard Shipping within the U.S will take up to 6-14 business days
    Express Shipping within the U.S will take up to 2-4 business days
     
    International
    Standard Shipping will take up to 7-21 business days
     
    DELIVERY TIMES
    Once your order has shipped, you will receive a Shipment Confirmation email with your tracking
    number.
    Pricing will be displayed at checkout.
    **Shipping times may vary based on unforeseen circumstances outside our reasonable control such
    as severe weather, natural disasters, strikes, etc.. Please allow up to 48 hours for processing.
     

    RETURNS & EXCHANGES

    Thanks for shopping at Ferreira Signature Line. (“FERREIRA SIGNATURE LINE”)

    If you are not entirely satisfied with your purchase, we are here to help.

     

    RETURNS

    While we strive to get your complete satisfaction on all Ferreira signature line orders, we understand

    that sometimes items need to be returned. We accept returns THIRTY (30) days of invoice dates long

    as there’s at least 80% of the product remaining and merchandise in its original packaging with

    receipt or proof of purchase.

    RETURN INSTRUCTIONS:

    • Please email customercare@ferreirasignatureline.com

    • Once authorized, please send to the following address. Please note, Ferreira Signature Line.

    does not cover return shipping

    EXCHANGES

    DAMAGED OR MISSING PRODUCTS

    Please contact us immediately at Please email  customercare@ferreirasignatureline.com  if you

    receive a damaged product (broken bottle, tube or closure), or if you are missing an item in your

    order. We will either track your package or replace the damaged items at our expense. For

    exchanges, all damaged items must be sent to our office for a new unit.