FREE SHIPPING ON ORDERS OVER $40+ (CANADA & US). PLEASE NOTE, DELIVERY MAY BE DELAYED

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Returns & Shipping

Canada
Standard Shipping within Canada will take up to 3-6 business days
Express Shipping within Canada will take up to 1-3 business days
 
United States 
Standard Shipping within the U.S will take up to 6-14 business days
Express Shipping within the U.S will take up to 2-4 business days
 
International
Standard Shipping will take up to 7-21 business days
 
DELIVERY TIMES
Once your order has shipped, you will receive a shipment confirmation email with your tracking number. *Shipping times may vary based on unforeseen circumstances outside our reasonable control such as severe weather, natural disasters, strikes, etc.. Please allow up to 48 hours for processing.
 

RETURNS & EXCHANGES

Thanks for shopping at Ferreira Signature Line. (“FERREIRA SIGNATURE LINE”) If you are not entirely satisfied with your purchase, we are here to help.

While we strive to get your complete satisfaction on all Ferreira signature line orders, we understand that sometimes items need to be returned. We accept returns THIRTY (30) days of invoice dates long as there’s at least 80% of the product remaining and merchandise in its original packaging with receipt or proof of purchase.

RETURN INSTRUCTIONS:

Please email: customercare@ferreirasignatureline.com prior to returning or exchanging your product(s) Provide your name, order number and reason for return / exchange in the body of your email Once confirmed, you will be provided with a return / exchange shipping address and instructions Ferreira Signature does not cover return shipping. Customer may select the return shipping method.

DAMAGED OR MISSING PRODUCTS

Please contact us immediately at Please email customercare@ferreirasignatureline.com  if you receive a damaged product (broken bottle, tube or closure), or if you are missing an item in your order. 

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