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Returns & Shipping

Canada
Standard Shipping within Canada will take up to 3-6 business days
Express Shipping within Canada will take up to 1-3 business days
 
United States 
Standard Shipping within the U.S will take up to 6-14 business days
Express Shipping within the U.S will take up to 2-4 business days
 
International
Standard Shipping will take up to 7-21 business days
 
DELIVERY TIMES
Once your order has shipped, you will receive a Shipment Confirmation email with your tracking
number.
Pricing will be displayed at checkout.
**Shipping times may vary based on unforeseen circumstances outside our reasonable control such
as severe weather, natural disasters, strikes, etc.. Please allow up to 48 hours for processing.

 

RETURNS & EXCHANGES
Thanks for shopping at Ferreira Signature Line. (“FERREIRA SIGNATURE LINE”)
If you are not entirely satisfied with your purchase, we are here to help.
 
RETURNS

While we strive to get your complete satisfaction on all Ferreira signature line orders, we understand
that sometimes items need to be returned. We accept returns THIRTY (30) days of invoice dates long
as there’s at least 80% of the product remaining and merchandise in its original packaging with
receipt or proof of purchase.
RETURN INSTRUCTIONS:
• Please email customercare@ferreirasignatureline.com
• Once authorized, please send to the following address. Please note, Ferreira Signature Line.
does not cover return shipping

EXCHANGES
DAMAGED OR MISSING PRODUCTS
Please contact us immediately at Please email  customercare@ferreirasignatureline.com  if you
receive a damaged product (broken bottle, tube or closure), or if you are missing an item in your
order. We will either track your package or replace the damaged items at our expense. For
exchanges, all damaged items must be sent to our office for a new unit.

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